After years of being overlooked by our local I.T. support vendor, we finally found someone who took our project goals seriously. I had been trying for years to get assistance from our previous I.T. vendor on multi-layered client-server upgrade, but since we weren’t a big corp who had signed up for all of their service offerings, it seemed easy for them to put us on the back burner. Then came BDW Enterprise Solutions. I previously met Brandon nearly a decade ago when he worked as a consultant for a popular library vendor. So, it was astounding to hear that he had started his own company with the intent of working exclusively with libraries. In my nearly 25 years of working in this field, the domain upgrade went so smooth that in partnering with him, a bulk of the work was completed prior to the on-site visit. Along the way, he took the time to explain and clarify each step. Any identified issues, we corrected in a timely manner. We even walked away with a list of ideas for future technology upgrades and expansions that further help our efficiency. Therefore, I happily recommend BDW Enterprise Solutions as your next public library I.T. vendor.